Courtyard Indianapolis Northwest
Отзывы гостей
The check-in staff were very accommodating, very polite, very sweet! When I got to my original room there was no bathtub, just a walk-in shower and I requested a bathtub days prior to checking in and all I had to do was call the front desk and explain that I requested a bathtub and she moved me immediately. She also gave me a welcome check-in goodie bag. The breakfast was amazing. The bistro at dinner time was amazing. The drinks were amazing. The staff were amazing at checkout overall it was just an amazing stay.
Heaven
март 2025 г.
I was directed to make my reservation with that department thereby could not interact (communicate) with the local desk until we arrived. I did enjoy the friendly staff there. They were very professional, likable, personable and courteous.
Michael
январь 2025 г.
The manager Ricky is exceptional with trying to please everyone. He was able to accommodate my request for a double queen and he is attentive. I did not like asking for towels and the housekeeping staff did not check in to see if we wanted our room cleaned or to empty garbage daily. I did not like no microwave in the room. A shared microwave on each floor is not appropriate when you have a full house and not able to fulfill the needs of guests.
Henderson
апрель 2025 г.
There was plenty of free parking when we arrived. We were greeted promptly and check in was a breeze. When we got to our room it exceeded our expectations, was very clean and well put together. The size of the room was amazing. We had TONS of outlets to plug in our family of 4's tonnage of electronics. The TV was a great size. Beds were very comfy with plenty of linens and pillows the sleep comfortably. Plenty of towels, wash clothes and hand towels. The facility was super quiet, barely heard a noise all stay unless we were standing close to the door. Our 7 year old LOVED the pool and was the highlight of her trip. All in all a great experience!
David
март 2024 г.
Very clean place overall! Pool was going to close but they allowed us to use it for awhile anyway! Great staff, friendly, courteous and kind! Great location, close to the main highway, places to eat and a gas station. Slightly hidden behind BW but easy to find once we knew it was there! We sat in a small grassy area with a few (4) other families to view the eclipse! Very pleasant trip, will definitely be back for IMS and a race!
Brittany
апрель 2024 г.
The hotel smelled good and very clean. Brande gave the BEST service i have even had at a hotel. She was very kind. She greeted me with a good morning every morning. She went out of her way to make sure my stay was very comfortable. She even offered to help me carry my things in. Of course, I wouldn't have her do that, but it was the thought that counts. Her customer service deserves 5 stars.
Cali96
июнь 2024 г.
I thought the breakfast was faster service with more items self served, or at least have breakfast ready and you can eat and go. I wanted 15 minutes or more when I was in a hurry. Breakfast was not buffet style or full restaurant style.
Anitra
июль 2024 г.
Close to the highway.
Corrine
сентябрь 2024 г.
Clean hotel and good lobby we had a balcony that was very nice
Garett
август 2024 г.
Employees were very friendly. Hotel was exceptionally clean and modern. Having a bar was a nice extra.
Walter
июнь 2025 г.
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